Peace of Mind With A Range Of Standard & Optional
Service and Maintenance Plans For Your Scanner
All scanners are covered by a full 1-year warranty - provided they are registered within 6 weeks of purchase. Repairs and replacement of faulty parts are covered by the warranty at no extra cost apart from the consumables.
|"Westonaria Traffic Department complete smooth rollout of Doclog's latest imaging software Photocap - designed specifically for the management and manitenance of photos from newest laser targeted speed cameras. Photocap interfaces seamlessly with leading local contravention management system Civitas, which links directly to NaTIS (National Traffic Information System), the platform responsible for the aggregation and management of all traffic offences." - Jan-2006 |
1-year warranties may be optionally upgraded at an additional fee to an On-Site Warranty, or 4 / 8 hour Maintenance Service Level Agreement. The On-Site Warranty means repairs and replacement of faulty parts are conducted at your offices.
The Maintenance Service Level Agreement (SLA) is an optional On-Site Reactive and Remedial Service Agreement. A minimum of three scheduled services are performed per annum, as well as any remedial maintenance which may be required. Should the unit not be repairable within the 4 or 8 hour time specified, a courtesy unit is offered until the unit is repaired. You may choose to include or exclude consumables from your maintenance quotation.
Doclog is a Sasfin Bank approved supplier, and an accredited
Imaging Solution Vendor (ISV) for Fujitsu, Kodak and Bell & Howell scanners
Doclog® is a registered trademark of Doclog Corp